Information on business trips, availability and dates at IMS
The new coronavirus (Covid-19; SARS-CoV-2) is spreading Germany currently very quickly. We are already consistently implementing the recommendations of the Federal Office for Civil Protection and Disaster Relief and the Robert Koch Institute, so that cases of infection within our company and your organization are avoided and our serviceability remains guaranteed.
Of course, we are still available to you at the agreed service times and - as usual - in many cases beyond.
We will, however Meetings in your and Events in our home until at least including KW17 waiveto protect you and our employees as well as possible. In consultation with you, we will replace agreed business meetings with telephone and video conferences or postpone the dates.
Current projects we will mainly support you remotely. Installation and support services will also be carried out remotely as far as possible. We use as a tool among others TeamViewer (for meetings and remote access) and Eyeson (for meetings and video conferences).
For already booked or paid Workshops and trainingthat cannot be carried out remotely, we will arrange a new appointment with you and your booked offer without additional costs for you catch up at a later date.
Our Cloud and hosting services are available to you as usual and will continue to be closely looked after by us, so that you can use them reliably as usual.
We would like to express our special thanks to all those who are currently working hard to contain the virus and to care for and cure those who are already sick.
We hope to be able to lift this measure again shortly and wish you the best of health.
All the best, stay healthy
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