iTWO fm - Questions and answers
iTWO fm can do a lot - so that you can use all the advantages as quickly as possible, we have put together frequent questions and answers here for you. This way you can easily get the basic information about the system, gain a quicker insight into the many possibilities and work even more productively with iTWO fm.
General questions
In general: less than you might think. Because we only train in the areas that you really use. And if you only use our portals, training can be completely omitted. Basically: an individual training plan goes hand in hand with a successful project launch. Because only when the software can unfold all its capabilities do you get optimal benefit.
RIB IMS GmbH, based in Dinslaken, is one of the leading software and consulting companies in the fields of CAFM, property management and cable and Network Management e.g. for Billing & Accounting. As an established company in the RIB Software SE group, we work for you with more than 2,500 employees at over 30 locations. Learn more here about us and Our partners. We would like to introduce you to some of our team members. here like to. Far over 50,000 users work with our solutions, by the way.
This is one of the most frequently asked questions. And we are happy to answer it! Industrial and commercial enterprises, banks, service providers, cities, public utilities and municipalities, hospitals as well as churches and social institutions, ministries, transport companies and media institutions as well as customers from many other sectors use our solutions. By the way, we present Here are some of our users in front.
Software
This question is asked very often. And it is not so easy to answer. Whenever, for example, you are required by law (such as the Operator responsibility or from medical technology) are forced to document, software is a good idea. Or if you have more than a few buildings, properties or infrastructure have to manage. And if your Excel lists are getting out of hand, you should quickly think about using software. Because: As a rule, software pays for itself completely after 12-18 months, not to mention the general added value of software. And you have legal security immediately.
This depends on the individual circumstances. As a net lower limit and under optimal conditions, you should assume a minimum of one month, better three months; a good average is 8-12 months. The full realisation of your goals (beyond the mere project launch) can take several years - because it is an ongoing process.
Well, then you should think about whether this software (still) meets your requirements. If you decide to replace or supplement it, this data can be taken over. Or you can simply integrate your existing software.
Yes. iTWO offers a wide range of tools for automated data transfer, e.g. from Excel, databases or other structured databases. Existing CAD drawings can also be integrated and used to build up the data stock. And if you wish, we can provide you with iTWO with your data ready to use.
More questions
It doesn't matter how good the software is if you can't convince your people to use it.
- Jeff Bezos
CAFM software enables real estate agents to do their work more efficiently and with a higher degree of automation.
Some of the benefits of CAFM software are that it creates a digital model of the property that allows agents to view the house from different angles and show clients how they can use the space. It also allows agents to create personalised floor plans that present homes in a way that is attractive to their target market.
One disadvantage is, of course, that the required data must first be entered into the system. But: We are happy to help you with a data transfer or concepts for a new data entry.
A CAFM or Computer Aided Facility Management is a software that Maintenance and maintenance of a facility is managed. This can be used to track data such as when an item was last serviced, when it needs to be serviced in the future and when it needs to be replaced. Although there are many different CAFM systems on the market today, we recommend you take a look at iTWO fm.
iTWO fm is a computer-aided maintenance management (CAFM) software for Facility managers and building operators, helping them manage their daily operations and maintenance tasks. It helps them make plans for inspections and repairs before they are carried out, and then submits progress reports to ensure jobs are completed on time and with minimal errors.
There are many ways to provide CAFM with a minimal budget. One of them is to use cloud-based CAFM software. Cloud-based software offers easier access to the system and is much cheaper to implement.
Some companies even integrate their ERP systems with the CAFM system, making it very easy to manage the data flow between the two systems. The best way to start implementing cloud-based CAFM software is to contact a consultant who can help you find the best solution for your business needs.
API interfaces are usually the best solution when you need to work with records or process data. Data exchange is usually the best solution when you need to work with files.
The API offers many advantages over data exchange. APIs, for example, are easier to change because they are more abstract. Data exchange, on the other hand, is very strongly tied to specific formats and storage locations, which makes it difficult to change.
Companies are increasingly relying on software to manage more complex tasks. This has increased the importance of software implementation. Existing systems are being replaced by new software that will have a significant impact on the way employees work.
It is important for companies to prepare for the upcoming software implementation. To do this, you can first map the new system and determine how it will affect the company's workflow. Next, managers should ensure that employees know what changes to expect as a result of the new system and how to adapt to those changes. Consequently, companies should develop detailed instruction manuals on how employees should use certain features of the system to avoid confusion.
Our software is a fully customisable integrated suite of web-based software modules designed specifically to meet the needs of businesses.
The right tool for the job
The system is an enterprise software designed to cover all facility and network management processes. It has modules such as maintenance planning, budgeting, scheduling, path planning, patching and integrated reporting with freely definable dahsboards.
The power of cloud computing
iTWO fm is a cloud-based solution that gives you the information you need - with application experts on our side to help them run their business more efficiently. An enterprise-class security system ensures complete data security and you can get started right away.
No IT overheads
You are relieved of the management of the technical infrastructure, installation and updates. The CAFM software is web-based with cloud access and requires no installation.
CAFM stands for Computer Assisted Facility Management. It is a type of software that helps in managing facilities, assets and areas. This type of software is also called IWMS or Integrated Workplace Management System.
The installation this system in your company has many advantages. It can help streamline workflows, optimise resources and improve profitability.
Fact Check Cloud
The opposite is the case! IT security is a very complex topic, to be sure. For many (especially smaller) companies, however, this is difficult to represent. For our certified data centre or our corporate cloud MTWO, however, it is.
With our cloud solution, you remain flexible. You decide for yourself when you want to move your system into the cloud. Or back again. A hybrid cloud is also possible: parts of your system landscape, such as your accounting, remain in-house.
The migration itself is completed within one day. With our many years of experience, we also like to design this process on a weekend or at night, so that you do not have any loss of your productive environment when switching to the cloud.
To prevent unauthorised access to your data, our systems are secured with the highest security standards. On-site access control, redundant connections and strong bank-level encryption are included.
Of course, "standard" is a good idea for economic reasons - but we can also customise our standard solution exactly as you are used to from a classic in-house installation.
With our cloud offer, your data is not located somewhere in the data cloud. And certainly not outside the guidelines of German data protection, but exclusively in certified German data centres.
That would be too short-sighted. You get complete maintenance without any further effort. And service providers can work from anywhere and import captured data. Or we can react quickly to change requests and provide you with improvements without delay. That is software plus service.
Our standard solutions are provided for you within a few days - even within hours if you wish. And module-Extensions are available to you a short time after request. The addition of new users can also be arranged flexibly. And if your system needs more power, we can take care of it easily and without interrupting operations.
This may be the case with some providers. We, on the other hand, can point to 3 important certificates of our data centre, which we consider absolutely necessary:
ISO / IEC 27001
These include: Cloud services and the hardware required to provide the services, such as routers and switches.
ISO / IEC 27018
These include: Data centre and associated data centre infrastructure and the IT systems required by it such as. serverrouters, switches, firewalls and storage.
DIN EN ISO 9001:2015
These include: Information technology services in IT communication
CAFM software from the cloud is a time- and cost-saving tool that can be used by companies of all sizes. It is the best way to use CAFM software without having to buy hardware or install it on site, which can be costly and inconvenient.
CAFM software from the cloud has been shown to be more effective due to the smaller size of the data centres and the lower number of servers required, up to 60 % of the costs can save.
Cloud-based CAFM solutions are also more agile, flexible, secure, scalable and have faster response times for users.
My question is not listed. And now?
Have a look in our WIKI or contact our experts.
As Head of Customer Care, Harald Schmitz is responsible for all contract customers, management of support and service contract management. In addition, as Release Manager, he is the final decision-maker for the release of new software versions.
Michael Heinrichs is the managing director responsible for pre-sales and sales. As a graduate engineer (M.Eng.), he has been a lecturer for CAFM for many years.
Bernhard Affelt is a senior authorised signatory in the sales department of RIB IMS. He plays a leading role in network management and broadband planning.
