Maintenance management

A building can only be used effectively over the long term if the technical and commercial facilities of a property work reliably. Professional maintenance ensures the safe functioning of all components, saves time and creates transparency with regard to the frequency of damage, downtimes and costs. With the maintenance management module as part of the technical FM of iTWO fm, you keep track of all pending measures and know exactly who is responsible for what.

Stationary or mobile, PC, tablet or smartphone. The more flexibly maintenance can be managed and tracked, the faster and more effective it is. This applies to devices, systems, safety devices, windows, doors and everything else in the building that must function smoothly over the long term. The module is also a central pillar for creating legal certainty when it comes to the important topic of operator responsibility.

Thanks to a REG-IS integration, all legally relevant specifications are also available in the currently valid version. The maintenance module supports you in all these aspects and offers much more.

Maintenance management with iTWO fm overview

Limitless possibilities for an optimal Maintenance management

Contracts, manuals, maintenance instructions, technical and commercial data - the maintenance module integrates all of this. This means that those responsible have the necessary documents to hand at all times and can make immediate decisions. So you always have everything with you. All data and documents can be assigned directly to each object or process, so that you can access everything relevant at any time and are therefore on the safe side.

So that no disturbance goes unnoticed, offers iTWO fm its own fault reporting portal. At the same time, the system can work together with the building management system in order to automatically query operating states and independently register any faults.

iTWO fm manages maintenance plans including escalation scenarios, helps to plan the assignments of your technicians, to commission external companies and to control them. And even later, thanks to the evaluation and reporting tools, you can see what happened when and how it was solved.

Maintenance management with iTWO fm dashboard

Maintenance plans support you in the creation of work orders

With the help of maintenance plans, cyclical (collective) work orders can be generated automatically. Depending on the setting, the items, material or activities contained are also automatically adopted.

The module can be differentiated between planned and unplanned maintenance. The planned maintenance includes, among other things, activity planning and operator responsibility. The smooth operation, the activity planning and the analysis of the fault abilities are assigned to the unplanned maintenance. In the planned maintenance, the order is automatically generated and assigned to an employee. This processes it and when it is completed, the next order is updated to the next date.

In unplanned maintenance, users report fault messages to a control center. This center coordinates the reports, summarizes them and dispatches them as work orders to departments or clerks or external companies. After processing, the control center takes over communication with the detector. For smaller companies, the head office can also be omitted, in which case the users create work orders directly that end up in the right department depending on the type of fault.

Maintenance measures always keep an eye on

Which tasks are acute? Who can be found where? The maintenance management module answers questions like these immediately. And also many other questions. In addition, iTWO fm monitors current work, sends orders, can escalate, sends memos and alerts to those responsible if time is exceeded. And for added transparency, it also offers a graphic display.

It keeps all the documents that belong to your properties ready: contracts and manuals as well as maintenance instructions and test reports. And it integrates photos for clear identification and as proof of work. So everything stays in view - in the office, on the construction site and everywhere else.

The building operation to ensure

Whether function, safety or operator responsibility - the maintenance module ensures that everything runs optimally. It integrates its own personnel, external companies and service providers. It provides evaluations and reports and can be used for cost comparisons and benchmarking. Systems run optimally, costs are reduced, safety increases, maintenance is transparent. And you stay on the safe side.

  • Data / documents are assigned directly to each object
  • Graphic representation of devices / systems
  • Interfaces to BMS and GA
  • Dates / cycles for maintenance, testing, etc.
  • Support with the creation of maintenance plans
  • Automatic creation of work orders
  • Transparent resource planner for task distribution
  • "Anonymous" access to record fault messages without user data
  • Creation of group reports
  • Dashboards for analyzing susceptibility to failure
  • Integrated inventory management
  • Seamless integration in iTWO

Would you like to know more about iTWO fm modules?

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